Frequently Asked Questions
Below you will find the answers to some of your most frequently asked questions.
Please read this section thoroughly, and if you still have questions then
please feel free to
contact us.
Where is GulfTech computers located?
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We are located in GulfPort Mississippi near the Grand Casino in Gulfport. You can get
directions
here.
Does GulfTech computer offer on site service??
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Yes and no. Obviously we do our Networking and Security related services on
site, but prefer to do all other services here on the premises. The reason for
this is that we have all available resources to do our job here.
But what if i ABSOLUTELY NEED on site service for something other than
Networking or Security? Can you come then? Will it cost anything?
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We will come to your house, office, business etc. for an additional fee of fifty
dollars.
What if you can't fix our problem? What happens then?
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In the rare occurence that we can't resolve your problem due to lack of
resources or whatever the case may be we take the following steps. You
don't pay. We give you a 10% discount on your next service with us. We
give you advice and help you to find someone that can resolve your problem.
Does GulfTech computers offer a warranty?
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Like most places that do repair and service other than retail etc it is
very hard for us to offer a "warranty" plan. However we do offer a 48 hour
money back guarantee on all of our services. This means that if something
happens within two days of our service, and is the direct result of
something that we did or didn't do. We refund your money 100% and give you
a 10% discount on your next service. Of course we have to see your problem
first hand or have hard proof that it was a result of our work specifically.